They are as follows:ģ: Locate the Corresponding Registration Key. Underneath this key you will see various version numbers, each corresponding to different versions of Office. Microsoft stores all of the installation information for Office Products in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\. You can also enter the "regedit" command into a Command Prompt to open up the editor. Open up RegEdit by going to Start>Run and typing "regedit" and pressing Enter or OK. This worked for me and I hope it solves your issues too. (you may need to run as admin if required) exit the tool and command and run setup.exe as per normal.2013.msp) and save it to the updates folder within you office install. Go to Licencing and user interface - select enter product key - load in your MAK key with no spaces (it will insert dashes) - accept the licence agreement.This will launch the Office Customization tool.Then run your office setup with the command - setup.exe /admin (example c:\2013>setup.exe /admin) Launch and admin command prompt and navigate to where you copied your CD files.Copy your Office CD to your HDD (you need to add some install instructions).Run the office 15 Click-To-Run remove tool.Uninstall any versions of office 2010 or 2013 you may have installed.This will only help you if you can use a MAK key. So after hours of messing about, I figured out a work around. Same as above, If there is a folder called OFFICE15 or OfficeSoftwareProtectionPlatform, delete that folder.Navigate to C:\Program Files (x86)\Common Files\Microsoft Shared.If there is a folder called OFFICE15 or OfficeSoftwareProtectionPlatform, delete that folder.Navigate to C:\Program Files\Common Files\microsoft shared.One person suggested (This worked for them, but would not work for me): No matter what I did or what registry entries I deleted it didn't work. Mine was to do with the KMS activation failing after I mistakenly installed a O365 Small Business on a server and later realised I would need a VL install for terminal services RDP sessions. xlsx file and the message “This file can’t be previewed.” is displayed in the preview pane.Īpart from that there don't seem to be any problems.I had this exact same problem. I now seem to be able to open both file types without problems.Ĭlicking on a file in File Explorer for either a. In all of this the preview pane is either blank or showing the message “This file can’t be previewed.” WINWORD.EXE is still running but does not appear in the task bar or desktop.Īt some point in all this a pop-up appeared saying “Word cannot open the existing file. Now right click on the file again and it opens OK. (I did get a complete system crash and think that it is this last action that caused the crash.) Selecting the first gives another error message and leaves WINWORD.EXE running and I have to kill this with Task Manager. Word opens with the "File in use" pop-up and options to open read only, create a local copy or receive a notification when the file becomes available. Check the temp environment variable." The folder specified does exist and has at least one recently created file.Ĭlick OK to close the pop-up and then right-click on the file and select Open. docx Click on the file and a pop-up opens, out of site, with the message "Word could not create the work file. Have tried some of the solutions that did not seem too risky. I have spent a fair bit of time searching the web for solutions and it seems that the problem also relates to later versions of Office. I am having problems accessing Word and Excel files via File Explorer on Windows 11 and am hoping that someone may have a solution. I had posted this on the Microsoft: Office forum but there are no responses after three days so am posting it here.
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